EXPRESS DELIVERY
Delivery & Handling Fees - Free for orders over $50 for a limited time. $10 fee for orders under $50.
This is a complimentary service for all American Express Card Members.
This is a complimentary service for all American Express Card Members.
Time - National delivery within 3-5 business days. Delivery times via Australia Post to Western Australia, and regional and remote locations in Northern Territory, South Australia, Queensland and Tasmania may still be a little longer than usual.
*Items that are flammable, oversize or shipped directly by a vendor will be sent separately by Standard Delivery.
STANDARD DELIVERY
Delivery & Handling Fees - Free for orders over $50 for a limited time. $10 fee for orders under $50.
This is a complimentary service for all American Express Card Members.
This is a complimentary service for all American Express Card Members.
Time - National delivery within 3-9 business days. Delivery times via Australia Post to Western Australia, and regional and remote locations in Northern Territory, South Australia, Queensland and Tasmania may still be a little longer than usual.
*Please note, any parcel weighing over 16 kilograms will be delivered to a post office.
METRO SAME DAY
Delivery & Handling Fees - $15
This is a complimentary service for American Express Platinum Card Members.
This is a complimentary service for American Express Platinum Card Members.
Time - Weekdays order by 11am for delivery by 6pm. Evening and weekend deliveries are currently unavailable.
Locations - Available in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney metropolitan areas.
STANDARD BULKY
Delivery & Handling Fees - Calculated at Checkout
TVs, Furniture, Beds and Large Appliances are delivered direct from the vendor. A representative will be in contact after you place your order to organise a delivery date and time to suit you. The delivery fee is calculated by the size and weight of the item/s, plus the delivery location. Any delivery of beds, furniture, or electrical appliances may include drop off in a single room only – as currently some delivery companies are not providing installation, set up, or removal of old product services.
Please note that delivery times vary depending on your selected item and delivery location. Please also note an additional fee may be charged if your property is difficult to access. For example stairs, narrow doorways.
Beds: Made to order from the supplier, with delivery within 1-4 weeks.
Furniture: Made to order from the supplier, with delivery within 6-12 weeks.
Electrical appliances: Ordered from the supplier, with delivery within 1-3 weeks.
For more information regarding a more specific delivery timeframe, please call us on 133 357.
Please note that delivery times vary depending on your selected item and delivery location. Please also note an additional fee may be charged if your property is difficult to access. For example stairs, narrow doorways.
Beds: Made to order from the supplier, with delivery within 1-4 weeks.
Furniture: Made to order from the supplier, with delivery within 6-12 weeks.
Electrical appliances: Ordered from the supplier, with delivery within 1-3 weeks.
For more information regarding a more specific delivery timeframe, please call us on 133 357.
Standard metropolitan delivery available only.
Regional and rural delivery may be available for an additional fee via your local store.
SUSTAINABLE PACKAGING
We are currently trialling new sustainable packaging for online orders. You may receive your order packed with new recycled materials inside the box or satchel.
TRY CLICK & COLLECT
Our free service allows you to order online and pick up your purchase from your preferred store.
Click & Collect is available in Australia only.
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